DENVER (KDVR) – A possible computer hack by South Denver Cardiology Associates meant appointments for 380 patients had to be canceled on Friday.
SDCA is affiliated with Centura Health, but only SDCA’s three satellite offices were affected.
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Patients who arrived for their appointments on Friday were told that they could not be seen because the SDCA does not have access to its patient records.
“Quite worrying,” said Kameron Cook, who drove her husband an hour at a time from Conifer to the Littleton office to set up an EKG appointment that never happened. “He’s just been through a lot. He had a stroke and heart problems. It’s just a lot of confidential information. “
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A Centura Health spokeswoman told problem solvers that nothing malicious appeared to have happened, but added that the investigation was ongoing.
In a statement, Centura Health said:
“On May 13th, South Denver Cardiology Associates (SDCA) had an information technology (IT) network problem. With great caution, SDCA has taken its system offline and the SDCA locations are closed today (May 14th). SDCA works in a separate network. All other Centura Health locations continue to operate normally. Both Centura and SDCA are working together to resolve issues and get back to normal operations as soon as possible. “
Mitch Tanenbaum is the Chief Information Security Officer at CyberCecurity, a local digital security company. He told FOX31 that there was likely more going on than Centura Health and SDCA acknowledge.
“Nobody goes out and shuts down their entire network because the firewall has been hit,” said Tanenbaum. “Just think of the revenue impact of closing three, four, five locations each day. You won’t do this just because the firewall has a warning in it. It has to be much more. “
While Tanenbaum said it is possible that a critical computer server has crashed and SDCA is unable to access patient records, it is more likely that an employee clicked on a phishing link that they probably shouldn’t have.
“This is the challenge in the world of health care. We are seeing one break at a time,” Tanenbaum said.
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